Ragatz Associates



Dick Ragatz

Dick Ragatz is President of Ragatz Associates. His Ph.D. dissertation from Cornell University in 1969 is recognized as the first national study on vacation homes ever conducted in the United States.

Since 1969, he has published more than 50 articles on resort development for academic journals and trade magazines. He also has delivered more than 350 speeches on resort development at conferences throughout the world.


SUMMARY OF SERVICES

Pre-Development Services ~ Post-Development Services

 

PRE-DEVELOPMENT SERVICES
(Prior to starting a project)

Position Paper
Brief document (±50 pages) to advise on whether to proceed with project, and if so, the most appropriate product characteristics, pricing, etc. Addresses pros and cons of moving forward. Includes site visit and preliminary pro forma cash flow. Intended primarily for internal corporate planning and decision-making.

Feasibility Analysis
A thorough and objective report evaluating the potential success of a resort project from both market demand and financial performance perspectives. Contents are based on extensive field work. Includes a comprehensive report (±200 pages) containing wide range of conclusions and recommendations, full supporting documentation, and a pro forma cash flow analysis addressing appropriate variables relating to costs and revenues.

Consumer Survey
Provides quantitative data for determining the degree of consumer interest in purchasing at a proposed project, the most appropriate pricing and product characteristics, and the type of consumer with the greatest propensity to purchase.

Focus Groups
Provide critical qualitative information. Address same issues as in consumer surveys, but in a more probing manner with small group discussions.

 

POST-DEVELOPMENT SERVICES
(After a project has been started)

Consumer Survey

Non-buyers. Provides critical quantitative data in reaction to marketing and sales programs, reasons for not purchasing, remaining degree of interest in purchasing, etc.

Owners. Provides critical quantitative data on owner satisfaction, purchase motivations, degree of interest in reloading and referring, future use patterns, reactions to exchange company, demographics, etc.

Focus Groups
Same audiences and objectives as for consumer surveys, with information being collected in a more qualitative, probing manner with small group discussions.

Project Evaluation
A thorough analysis of all issues influencing a project's performance, including product and offering characteristics, pricing, marketing, sales, management, etc.

Economic Impact Analysis
Examines benefits and costs incurred by the host community from a resort development, including employment, taxes, wages, etc., both direct and indirect, and short- and long-term.